Return & Refund Policy
At The Star Murti Museum , we strive to provide our customers with the highest quality marble carvings and statues, ensuring their satisfaction with every purchase. As artisans dedicated to our craft, we take pride in the craftsmanship of our products and the heritage they represent.
We take great pride in the quality and craftsmanship of our products. Due to the intricate nature and high value of our items, we do not offer a return or refund policy. We encourage all customers to carefully consider their purchases before completing their orders. However, in the rare event of a manufacturing defect or damage during transit, please contact our customer service team within 7 days of receiving your order for assistance. We are committed to ensuring your satisfaction and will work diligently to address any issues that may arise
Due to the unique nature of our handcrafted items and personalized services, we do not offer a standard return and refund policy. However, we understand that exceptional circumstances may arise, and we are committed to addressing any concerns or issues our customers may have.
If you have purchased a product from SMM and are dissatisfied with your purchase for any reason, we encourage you to reach out to us directly. Our team, led by Mr. Ghanshyam Agarwal, is dedicated to resolving any concerns promptly and efficiently.
To initiate a discussion regarding your purchase, please feel free to contact us through any of the following channels:
- Call Naman Agarwal at 7665810111
- Call Puru Agarwal at 7665017334
- Call Ghanshyam Agarwal at 9828017334
Alternatively, you can visit our website at https://starmurtimuseum.com/ to explore more about our products and services.
Please note that our priority is customer satisfaction, and we are committed to working with you to address any issues and ensure your experience with SMM exceeds your expectations.
Thank you for choosing The Star Murti Museum for your marble carving needs.
Warm regards,
Ghanshyam Agarwal
Owner, The Star Murti Museum
